The mission of the West Warwick Public Library is to promote the reading interests and life-long learning of the citizens of West Warwick and all other users by providing free and open access to a variety of cultural, intellectual, and informational resources, materials, and services.

We strive to make our collections, services, and programs as diverse and extraordinary as the population we serve.

The library’s primary clientele are the residents of West Warwick.

The library’s expanded clientele includes all other individuals who access the West Warwick Public Library, including individuals throughout Rhode Island who use an Ocean State Libraries (OSL) library card, and Internet users who communicate requests for information.

There are no current restrictions differentiating between services offered to West Warwick residents and all others, except those that require a West Warwick Public Library card for access to databases and other digital information.

The West Warwick Public Library provides, in the least, basic library service, free of charge to the entire West Warwick community and the Rhode Island community at large, regardless of age, race, religion, gender, national origin, or political views, so long as they observe the rules and policies of the library. Basic library service includes, but is not limited to:

·         Physical access to the library

·         The right to possess an OSL library card

·         Tools and resources to locate and access collections and materials

·         Checkout of circulating library materials including but not limited to books, periodicals, movies, music, and museum passes

·         Reference and informational assistance from trained and knowledgeable staff in the library, by telephone, by e-mail, or through library sponsored   social media

·         Online reference services and electronic resources

·         Library sponsored/produced programs and/or classes for children, young adults, adults, older adults, and families

·         Use of library computers, equipment and technology

·         Use of meeting spaces by the community

The Library Board of Trustees expects that all citizens of West Warwick and all other users will receive or have access to:

·         Free and equally accessible service

·         Assurance of confidentiality in the use of the library and its resources

·         Convenient and accommodating hours of operation that meet different needs

·         A library facility that is organized, ADA accessible, safe and clean

·         Prompt and courteous service from competent, well-trained staff

·         Customer service that meets the patron’s need for assistance and independent use

·         A collection of materials in different formats that are relevant, up-to-date, and represent a variety of views

·         A program of library service that promotes lifelong learning

·         Educational, recreational, and informational assistance via collections, programs or classes

·         Promotional and informational materials about the Library and its programs and services

·         Library services that reflect, accommodate, adapt and embrace newer technologies for the delivery of programs of service

·         Library services that meet the changes in society’s informational needs and use

In addition to traditional public library services such as the circulation of books and audiovisual materials, story times for various age groups, and programs such as lectures or workshops, and adult reading discussion groups, the library has recognized specific needs in the community and implemented services and programs to meet those needs, including young adult services, outreach services to the homebound due to physical or mental disabilities, and family literacy services to assist those with limited English language skills overcome any social, economic, and educational barriers through learner-centered programming.

Notwithstanding, West Warwick’s socio-economic placement in the lower tier of Rhode Island communities, the West Warwick Public Library manages to make progress in terms of identifying needs and developing services based on those needs, adapting to and adopting current technologies, and finding ways to fund what is needed.

Approved by the Board of Trustees March 11, 2013

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